Australia Post Dockland Post Shop — Post Office in Docklands

Reviews of Australia Post Dockland Post Shop

• Emily

  Added 2016.04.06

  We are extremely disappointed and frustrated with this outlet. We have a PO Box with them and we kept having issues. When we first got the PO Box, they used to mix up our parcels with someone else's. They gave one of our parcels to someone else, and also gave us someone else's parcel in another occasion. Recently, we had 4 parcels missing upon collection. One was found to be sent back to the sender by mistake. 3 are still missing. Upon tracking (only after contacting Aust Post via social media), they found 2 were also sent back to the sender by mistake, with a 3rd one, the number was written wrongly, so it was shown as invalid. This errors happened within 1 week. Super frustrating as I had to contact each sellers to see if my "returned' parcels had been returned and to reorganise a re-send. We really find it very hard to say anything positive about the people at this place at the moment.
• Jason

  Added 2015.11.15

  The best people and service you are likely to find anywhere...
• Jesus

  Added 2015.08.22

  Very bad service. Struggling to track a missing parcel
• Ashley

  Added 2015.02.15

  Bad customer service. Rude staffs. They didn't give priority to a woman with a toddler, though the kid was crying and she had to carry a big parcel at the same time. They were also very rude to me and wasn't helpful. The queue was long but their service was so slow that kept the whole line waiting.
• Grace

  Added 2015.01.05

  Can they make this post office bigger and employ more staff? It’s in a business district, there is always a long queue. The company needs to do its part and expand this office. Otherwise customer service is great.